Viewing Student Screens

Viewing Student Screens

Overview

When a class has started in Grid View or Group View, the teacher will see thumbnail size images of each student's screen along with a status message indicating whether the student is online, offline, or in a different state. While in Class  List View, instructors will only see the screen of the student they currently have selected.

Thumbnail sizes can be changed from extra-small to extra large. See Using Class Grid View or Using Class Group View.

Here's a short video demonstrating how to monitor student screens with LanSchool Air:

Viewing Full Screen

To get a better look at a single student's screen, hover over the thumbnail image and click the "View Full Screen" icon in the upper-right corner. Click the icon again to exit the full screen view.

Students with Multiple Displays

For student devices running Windows and using multiple displays, LanSchool Air will cycle between each display when sharing the screen with an instructor. Restrictions like web limiting and blank screen will still apply to the entire student device.

For student devices running macOS and using multiple displays LanSchool Air will show the thumbnail of the display where the student most recently was working. So that will change as the student changes the display they are active in.

For student Chromebooks using multiple displays, by default, LanSchool Air will display the student's Active Browser Tab to the instructor. If the instructor enables Desktop View, the student will be prompted to select which screen to display to the instructor. LanSchool Air does not yet support sharing multiple displays from a Chromebook.

Student Screen States

Refer to the following table to learn more about the different states a student device can be in.

Student Screen
Status Description

"Online, Not in Browser"


Chromebook Only - The student's device is online, but the student has not opened a browser page that LanSchool Air has access to view. This will only appear for students using Chromebooks that are set to Active Tab View. To view their screen any way, switch the student to Desktop View.

This may also appear if "Allow Screenshots" is not enabled for the G Suite OU that this student belongs to. Refer to the instructions for deploying LanSchool Air for Chromebooks for more detail.

"Online" with Placeholder Image


Chromebook Only - The student's device is online, but the LanSchool Air Chrome Extension has not been installed or is not running on the student's Chromebook. Refer to the instructions for deploying LanSchool Air for Chromebooks and ensure that  both extension ID's are set to "force-install" for students.

"Online, Waiting for Permission"



Chromebook Only - The student's device is online, but the teacher has requested "Desktop View" and the student has not yet granted permission. This state will only occur for students using Chromebook when Desktop View mode is in use. For more information on student modes, see Selecting Student View Modes (Active Tab View vs. Desktop View).


"Online"



The student's computer is online and their screen is being shared.

"Offline"



The student's computer is offline, the device has not yet been provisioned, or the LanSchool Air agent has not yet been installed. For more information, see Troubleshooting Offline Students.

"Enrolled"



The student's computer is enrolled in the class roster but the class has not been started yet. When the class is started, one of the thumbnails above appears, depending on the state of the student's computer.   

"Excluded: In (name of class)"


When an instructor starts class, any students that are currently in another instructor's active class will automatically be excluded and will display the name of the class they are currently in. 

If the students should be in the new class, the instructor can choose to re-include the student by selecting the plus sign next to their name.

See Excluding Students from Class for more information.

"Online" with Battery Image



The student's computer is online and their screen is being shared, but the device they are using has 25% battery power or less and should be plugged in to a power source soon. 













    • Related Articles

    • Troubleshooting Offline Students

      Overview After clicking "Start Class", students that are using a device that has the LanSchool Air agent installed correctly will automatically appear as Online. Refer to Viewing Student Thumbnails to learn more about the different types of thumbnail ...
    • Viewing Student Client Status

      Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. This will provide direction on where to begin troubleshooting. Viewing ...
    • Using Class Group View

      Overview Switching to Group View allows instructors to position student screens in a way aligns with how they manage the classroom. For example, an instructor might group students together that need to managed more closely. Another group might ...
    • Troubleshooting FAQ

      Why can't I see a student? A number of issues can cause a student to appear as offline or their screen to not be visible. For a list of fixes to try, see Troubleshooting Offline Students. Why are some macOS student devices appearing as Online, but I ...
    • Using the Class Toolbar

      Overview The Class Toolbar is present on class screens. If a class has been entered but not started, the Class Toolbar shows a green START CLASS button. Active-class only functions, Push Website Blank Screen, Limit Web, Snapshot, and Share Instructor ...
    • Popular Articles

    • Viewing Student Client Status

      Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. This will provide direction on where to begin troubleshooting. Viewing ...
    • Using Web Limiting

      Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...
    • Mass Deploying LanSchool Air for Chromebook Student

      This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...
    • Controlling Student Browser Tabs

      Overview Controlling browser tabs is currently supported for students using Chromebooks. Students on Windows or macOS devices will only display the most recently viewed website. In List View and Student Details, you have added controls over tabs on a ...
    • Using Blank Screen

      Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...
    • Recent Articles

    • Disabling Edge Split Screen

      Overview LanSchool Air is unable to limit the web in Microsoft Edge when the student uses the Edge Split Screen feature. The LanSchool Air extension does not register the second screen and will not block the website. It is recommended to disable Edge ...
    • Resolving Installer Download Issues for LanSchool Air

      Overview This article serves as a supplementary guide to the articles Installing LanSchool Air for Windows Student and Installing LanSchool Air for Mac Student. If you encounter challenges during the download process on the student machine, ...
    • Accessing Chat History

      Overview Chat history preserves a 45 day record of interactions between students and instructors. This record can be valuable for administrative purposes, tracking student progress or addressing any concerns. Chat history allows LanSchool Air admins ...
    • Generating Audit Reports

      Overview Audit reports detailing changes made to the LanSchool Air environment are available to LanSchool Air Site Admins. These reports track who made the changes and when. Accessing Audit Reports LanSchool Air Site Admins can access audit reports. ...
    • Importing Class Rosters from ClassLink

      Overview LanSchool Air supports using ClassLink as a source for class rosters. With ClassLink integration, instructors will not need to manually create classes and manually add students to their class rosters. Instructors can still create their own ...