Student Screen
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Status Description
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"Online, Not in Browser" |
Chromebook - The student's device is online, but the student has not opened a browser page that LanSchool Air has access to view. This will only appear for students using Chromebooks that are set to Active Tab View. To view their screen any way,
switch the student to Desktop View.
This may also appear if "Allow Screenshots" is not enabled for the G Suite OU that this student belongs to. Refer to the instructions for
deploying LanSchool Air for Chromebooks for more detail.
Windows- This may appear on Windows devices that have Fast User Switching enabled. The student client will not function properly when the computer is switched to a second user account. Please see Disabling Fast User Switching for more information. |
"Online" with Placeholder Image
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Chromebook Only - The student's device is online, but the LanSchool Air Chrome Extension has not been installed or is not running on the student's Chromebook. Refer to the instructions for
deploying LanSchool Air for Chromebooks and ensure that
both extension ID's are set to "force-install" for students.
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"Online, Waiting for Permission"
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Chromebook Only - The student's device is online, but the teacher has requested "Desktop View" and the student has not yet granted permission. This state will only occur for students using Chromebook when Desktop View mode is in use. For more information on student modes, see Selecting Student View Modes (Active Tab View vs. Desktop View).
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"Online"
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The student's computer is online and their screen is being shared.
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"Offline"
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The student's computer is offline, the device has not yet been provisioned, or the LanSchool Air agent has not yet been installed. For more information, see
Troubleshooting Offline Students.
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"Enrolled"
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The student's computer is enrolled in the class roster but the class has not been started yet. When the class is started, one of the thumbnails above appears, depending on the state of the student's computer.
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"Excluded: In (name of class)"
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When an instructor starts class, any students that are currently in another instructor's active class will automatically be excluded and will display the name of the class they are currently in. If the students should be in the new class, the instructor can choose to re-include the student by selecting the plus sign next to their name. See Excluding Students from Class for more information. |
"Online" with Battery Image |
The student's computer is online and their screen is being shared, but the device they are using has 25% battery power or less and should be plugged in to a power source soon.
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