Resolving Installer Download Issues for LanSchool Air

Resolving Installer Download Issues for LanSchool Air

Overview

This article serves as a supplementary guide to the articles Installing LanSchool Air for Windows Student and Installing LanSchool Air for Mac Student. 
 
If you encounter challenges during the download process on the student machine, particularly with Chrome and Firefox blocking the download of the installation file, this guide provides steps to address the issue.

Downloading from Chrome

Chrome may show a warning such as this one.


Press Ctrl + J to bring up the download list and click the Keep dangerous file button.



Click the Keep anyway button now you can execute the file to finish the install.



Downloading from Firefox

Firefox may show a warning such as this one.
Click on the > arrow to bring up the details



Click the Allow download button and now you can execute the file to finish the install.



If that alert about the blocked file closes, press CTRL + J to bring up the download list.
Click on the folder icon.



Click the Allow download button and now you can execute the file to finish the install.



If you encounter any issues not addressed in this guide, please contact LanSchool support for further assistance.
More information on Firefox Phishing and Malware protection.
More information on Chrome Safe Browsing.


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