Installing LanSchool Air for Mac Student

Installing LanSchool Air for Mac Student

Overview

This article explains how teachers can install the LanSchool Air Student Client for Mac on student devices using a unique Get Access Link.

Use this installation method when you need to add Mac student devices to a manually created class.

AlertImportant: The Get Access Link installation method is only available for manually created classes. If your class is imported from Clever, ClassLink, Google Classroom, or CSV, you cannot generate a Get Access Link. Contact your site administrator or local IT team for instructions on deploying LanSchool Air to those student devices.

For large-scale Mac deployments, see Mass Deploying LanSchool Air for Mac Student. 

Requirements

  • The student device is running macOS 15 (Sequoia), 26 (Tahoe), 27 (Golden Gate).
  • The student device has an internet connection.
  • You have a manually created LanSchool Air class.
  • You have local administrator permissions on the student device.
  • The teacher's Get Access Link window remains open while the student device is being installed.
  • You have access to the Mac's System Settings to approve the required LanSchool Air permissions.

InfoNote: If your organization has disabled teachers from adding student devices, the Get Access Link option will not be available.

Step 1: Create a Get Access Link

  1. As a teacher, sign in to LanSchool Air.

  2. Open the manually created class where you want to add the student device.

  3. Select Add Devices from the class toolbar.  


  4. Select Add New Student.

  5. Select Get Access Link.
    A unique URL is generated.
    AlertImportant: The Get Access Link is valid for 60 minutes and only while the Get Access Link window remains open.
  6. Copy or write down the URL.
  7. Keep the Get Access Link window open until all student devices have completed installation. 

No valid license available

If your organization is over its licensed device count by one or more devices, the Add Devices button will be disabled.

When you hover over the disabled button, Requires a valid license appears.

To reclaim unused licenses, see Managing LanSchool Air Licenses.

If you require additional licenses, contact your LanSchool Air sales representative.

If you see, This option is disabled for your organization, your LanSchool Air Site Admin has prevented instructors from adding new student devices to the organization.


Contact your LanSchool Air Site Admin if you need to install LanSchool Air on student devices.


Step 2: Download the Mac Student Installer

On each student Mac:

  1. Open a web browser.
  2. Enter the Get Access Link generated in Step 1.
  3. On the download page, select the reCAPTCHA checkbox.
  4. Complete the reCAPTCHA if prompted.
  5. Select Download.
  6. When the download is complete, open the downloaded installer from the Downloads folder.
  7. Double-click the installer to begin the installation.
Info
Having trouble downloading the installer? See Resolving Installer Download Issues for LanSchool Air.

Step 3: Install the LanSchool Air Student Client

  1. When the LanSchool Air installer opens, select Continue.
    2.  
  2. Review the license agreement and select Continue.
  3. Select Agree to accept the license agreement.
  4. Select the destination where you want to install the LanSchool Air Student Client, then select Continue.
  5. Select the installation type, then select Continue.
  6. If prompted, enter the Mac administrator credentials.
  7.  Wait for the installation to complete.
  8. When the installation is complete, select Close.

After the installation closes, the LanSchool Air Privacy Approvals dialog opens.

AlertImportant: The required macOS privacy approvals must be completed for LanSchool Air to function correctly.

These privacy approvals can also be configured using a Mobile Device Management (MDM) server. See Configuring LanSchool Air for Mac Privacy Approvals with MDM for more information.

Step 4: Approve LanSchool Air Privacy and Security Settings

The LanSchool Air Approvals wizard should appear automatically, but if it needs to be access again, open Finder > Applications and launch LanSchool Air Privacy Approvals. 

The LanSchool Air Privacy Approvals wizard should open automatically after installation.

If the wizard does not open or you need to open it again:

  1. Open Finder.
  2. Select Applications.
  3. Open LanSchool Air Privacy Approvals.

Complete each approval in the wizard.

Accessibility Approval

  1. Select Continue on the Welcome page.
  2. Select Start Approval for Accessibility Approval.
  3. Follow the macOS prompts to approve the setting.
  4. Wait until the Approval Status is green.
  5. Select Continue.

Automation Approval

  1. Select Start Approval for Automation Approval.
  2. Follow the macOS prompts to approve the setting.
  3. Wait until the Approval Status is green.
  4. Select Continue.

Microphone Approval

  1. Select Start Approval for Microphone Approval.
  2. Follow the macOS prompts to approve the setting.
  3. Wait until the Approval Status is green.
  4. Select Continue.

Full Disk Access Approval

  1. Select Start Approval for Full Disk Access Approval.
  2. Follow the macOS prompts to approve the setting.
  3. Wait until the Approval Status is green.
  4. Select Continue.

Screen Recording Approval

  1. Select Start Approval for Screen Recording Approval.
  2. Follow the macOS prompts to approve the setting.
  3. Wait until the Approval Status is green.
  4. Select Continue.

Step 5: Install the LanSchool Air Browser Extension

The LanSchool Air browser extensions are required for certain browser-management features.

From the LanSchool Air Privacy Approvals wizard:

  1. Select Install Chrome Extension to install the LanSchool Air extension for Google Chrome.
  2. Select Install Edge Extension to install the LanSchool Air extension for Microsoft Edge.
  3. Install the extension for the browser being used by students.
  4. Wait until the Approval Status is green.
  5. Select Done.

The LanSchool Air browser extensions are required to:

  • Limit websites.
  • View student browser tabs.
  • Push websites to student devices.

InfoNote: Install the browser extension for each browser that students use with LanSchool Air.

Step 6: Finish Adding the Student Devices

After all student devices have completed the installation:

  1. Return to the Get Access Link window in LanSchool Air.
  2. Select Finish Adding.

Step 7: Confirm the LanSchool Air Student Client Is Running

After all required privacy approvals and browser extensions have been configured:

  • The LanSchool Air Student Client is installed and ready to use.
  • The LanSchool Air icon appears in the upper-right corner of the Mac menu bar near the clock.
  • The student device is provisioned to your organization.
  • The student device uses a license until a Site Admin removes the device.

macOS 15.0 (Sequoia) Privacy Prompts

macOS 15.0 (Sequoia) introduced additional privacy prompts that may appear on student Mac devices. Mac devices running 15 and above may see this prompt.

Screen Recording Prompt

The LanSchool Air application can be approved for Screen Recording, but macOS may occasionally display a Screen Recording prompt.

The prompt gives the student two options:

  1. Continue to allow Screen Recording for one month.
  2. Disable the Screen Recording approval.

If the Screen Recording approval was approved by an administrator, Standard Users cannot disable the approval.

If the MDM setting Allow Standard User to Set System Service is enabled and the Screen Recording approval was approved by a Standard User, the Standard User can disable the approval.



Disable the Monthly Screen Recording Prompt

The Screen Recording prompt can be suppressed using the provided Custom Configuration Profile.

Custom Configuration Profile: suppressMonthlyScreenRecordingPrompt.mobileconfig

To suppress the prompt:

  1. Use your Mobile Device Management (MDM) system.
  2. Upload the provided Custom Configuration Profile.
  3. Configure the profile as a device profile, not a user profile.

AlertImportant: This setting only works with macOS 15.3 or later.

Allow Privacy Approval Screen Prompt

When a teacher shares their screen with students, a privacy prompt may appear.

Selecting either option in this prompt does not interfere with screen sharing and does not prevent the LanSchool Air Student Client from working.

At this time, there is no way to prevent this prompt from appearing.




Uninstall LanSchool Air 

LanSchool Air does not have a separate Uninstaller application for Mac. To uninstall the LanSchool Air Student Client, run the following command in Terminal on the student device.

The uninstall command may also be ran as a script using MDM. 

AlertImportant: Administrator permissions are required to uninstall LanSchool Air.

  1. Open Terminal.
    • Select Spotlight Search and type Terminal.
    • Open the Terminal application.
  2. Enter the following command:

      sudo /Library/Application\ Support/LenovoSoftware/LanSchoolAir/LSAirUninstall.app/Contents/MacOS/lsairuninstaller /uninstall

  3. Press Enter.
  4. Enter the Mac administrator password if prompted.
  5. Follow the prompt to uninstall LanSchool Air.
When the process is over, you will  be notified LanSchool Air has been removed.

After the client is uninstalled, the device will no longer be available for teachers to manage.

AlertImportant: Uninstalling the client does not remove the device from the organization's list of provisioned student devices or automatically free the license.

To remove the device completely and free the license, a Site Admin must go to Settings > Students and remove the device.

Troubleshooting

If Get Access Link is not available, verify that:

  • You are using a manually created class.
  • Your organization allows teachers to add student devices.

If the message "This option is disabled for your organization" appears, a Site Admin has disabled the ability for instructors to add new student devices.

The Add Devices button is disabled

If the Add Devices button is disabled and Requires a valid license appears when you hover over the button, your organization is over its licensed device count by one or more devices.

If you require additional licenses, contact your LanSchool Air sales representative.

The Get Access Link is valid for 60 minutes and only while the Get Access Link window remains open.

If the link has expired or the window was closed, generate a new Get Access Link and start the installation again.

The student installer will not download

If the browser blocks or warns about the installer download, see Resolving Installer Download Issues for LanSchool Air.

The Mac installation requires administrator credentials

Local administrator permissions are required to install the LanSchool Air Student Client.

If the student does not have administrator permissions, a school IT administrator or another user with appropriate permissions must complete the installation.

The Privacy Approvals wizard does not open

If the LanSchool Air Privacy Approvals wizard does not open automatically after installation:

  1. Open Finder.
  2. Select Applications.
  3. Open LanSchool Air Privacy Approvals.
  4. Complete the required privacy approvals.

Why is a privacy approval still showing as incomplete?

Open LanSchool Air Privacy Approvals from Finder > Applications and verify that each required approval shows a green Approval Status.

If an approval cannot be completed, your organization's MDM settings may need to be configured by your IT administrator.

The student Mac does not appear in LanSchool Air

Confirm that:

  1. The LanSchool Air Student Client installation completed successfully.
  2. The LanSchool Air icon appears in the Mac menu bar near the clock.
  3. All required privacy approvals have been completed.
  4. The required browser extension is installed if browser-management features are needed.
  5. The Get Access Link window was still open when the installation was completed.
  6. The installation was completed before the Get Access Link expired.
  7. The Mac has an internet connection.

If the device still does not appear, contact LanSchool Air Support.

Frequently Asked Questions

How do I install LanSchool Air on a Mac student computer?

Use a Get Access Link from a manually created class to download and install the LanSchool Air Student Client on the Mac. After installation, complete the required macOS privacy approvals and install the required browser extension.

No. The Get Access Link installation method is only available for manually created classes.

For classes imported from Google Classroom, Clever, ClassLink, or CSV, the student devices must be deployed using the appropriate provisioning method.

Yes. The generated link can be accessed from the student Mac devices you want to add while the Get Access Link window remains open and the link has not expired.

The Get Access Link is valid for 60 minutes and only while the Get Access Link window remains open.

The Get Access Link is only available for manually created classes. It may also be unavailable if a LanSchool Air Site Admin has disabled the ability for teachers to add new student devices.

Why is the Add Devices button disabled?

If your organization is over its licensed device count by one or more devices, the Add Devices button is disabled and Requires a valid license appears when you hover over the button.

If you require additional licenses, contact your LanSchool Air sales representative.

What does "Requires a valid license" mean?

Requires a valid license means your organization is over its licensed device count by one or more devices and does not have an available license for another student device.

Contact your LanSchool Air sales representative if you require additional licenses.

Do students need administrator permissions to install LanSchool Air on Mac?

Yes. Local administrator permissions are required to install the LanSchool Air Student Client.

If students do not have administrator permissions, an IT administrator or another authorized user must install the client.

If the window is closed before installation is complete, the link can no longer be used. Generate a new Get Access Link and start the installation again.

Does uninstalling LanSchool Air free the license?

No. Uninstalling the client removes LanSchool Air from the Windows device, but the device can remain listed as a provisioned student device.

A Site Admin must remove the device from Settings > Students to remove it from the organization and free the license.

What macOS permissions does LanSchool Air require?

The LanSchool Air Privacy Approvals wizard guides you through the required Accessibility, Automation, Microphone, Full Disk Access, and Screen Recording approvals.

Do I need to install a browser extension?

Yes, browser extensions are required for certain LanSchool Air browser-management features.

The LanSchool Air Chrome and Edge extensions are required to limit websites, view student tabs, and push websites.

Where can I find the LanSchool Air Privacy Approvals application?

Open Finder > Applications and select LanSchool Air Privacy Approvals.

Why does the Screen Recording prompt keep appearing on Mac?

Mac devices running 15 and above may periodically display a Screen Recording privacy prompt.

The prompt can be suppressed on macOS 15.3 or later using the provided Custom Configuration Profile through your organization's MDM system.

Can students disable Screen Recording?

If Screen Recording was approved by an administrator, Standard Users cannot disable the approval.

If the MDM setting Allow Standard User to Set System Service is enabled and the approval was made by a Standard User, the Standard User can disable the approval.

Can the privacy prompt that appears when a teacher shares their screen be disabled?

No. At this time, there is no way to prevent this prompt from appearing.

Selecting either option in the prompt does not interfere with screen sharing or prevent the LanSchool Air Student Client from working.

Does LanSchool Air have an Uninstaller application?

No. LanSchool Air does not have a separate Uninstaller application.

Why does the student device still appear after I uninstall LanSchool Air?

Uninstalling the Student Client does not automatically remove the device from the organization's provisioned student devices.

A LanSchool Air Site Admin must remove the device from Settings > Students.

Can I install LanSchool Air on a large number of Mac devices using this method?

The Get Access Link method is intended for adding individual or smaller numbers of student devices to a manually created class.

For large-scale Mac deployments, see Mass Deploying LanSchool Air for Mac Student.