Configuring iBoss Cloud Security Proxy to Allow LanSchool Air
Overview
If student devices are appearing as "Offline" after an instructor has started class, it could be related to a network communication error caused by a content filter, firewall, or proxy.
Before continuing: In most cases, simply ensuring that students are able to access the correct URLs for LanSchool Air services is sufficient. See LanSchool Air System Requirements for details.
If simply allowing the URLs through the filter doesn't help, it may be due to the proxy requiring students to authenticate first, preventing the LanSchool Air client from connecting successfully at launch. In these cases, follow these instructions for information on how to configure the iBoss Cloud Security proxy (for example) to allow student devices to connect to LanSchool Air services prior to requiring authentication via the proxy.
Instructions
-
From the iBoss Cloud Security home page, select Data Redirection. It may be called Connect Devices to iBoss Cloud.
-
Select Proxy. It may be called Proxy Settings.
- Select the Proxy PAC tab.
- Select Manage Location PAC on the Platform Health page.
- Select Edit Default Zone or the appropriate zone for your student devices.
- Select the PAC Settings tab.
- In the Add a Function section:
- In the Select a function list, select Domain Match.
- Enter *.lenovosoftware.com in the Domain Name field.
- In the Action list, select Bypass.
- Select Add.
- Scroll to the bottom of the page and select Update PAC Zone.
Related Articles
LanSchool Air System Requirements
Instructor Devices The LanSchool Air instructor interface is web-based and only requires a supported web browser. We recommend instructors and admins use the latest version of one of the following browsers: Google Chrome Microsoft Edge Due to changes ...LanSchool Air Release Notes
LanSchool Air Release Notes Updates to LanSchool Air are applied automatically and rolled out globally over a period of 1 to 2 weeks, so the latest updates noted in the release notes might not be available in your region for a few more days. ...Mass Deploying LanSchool Air for Chromebook Student
This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...LanSchool Air Setup Guide
Who Should Use this Guide? LanSchool Air site administrators responsible for installing LanSchool Air on student devices, configuring admin settings, and inviting instructors. Looking for setup instructions for LanSchool Classic? Click here for more ...Using Web Limiting
Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...
Popular Articles
Viewing Student Client Status
Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. This will provide direction on where to begin troubleshooting. Viewing ...Using Web Limiting
Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...Mass Deploying LanSchool Air for Chromebook Student
This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...Controlling Student Browser Tabs
Overview In List View and Student Details, you have added controls over tabs on a student's screen. You can: View all tabs a student has open Take a screen shot of a student's active tab Close a tab on a student's computer Add a website a student is ...Using Blank Screen
Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...
Recent Articles
Accessing Teacher Usage Reports
Overview Usage Reports preserves a 45 day record of the number of teachers using LanSchool Air, how many class sessions were started, the amount of time spent in class and the average amount of time in class. Usage Reports allows LanSchool Air admins ...Using On-Task Monitoring
On-task monitoring is currently in BETA. If you would like to test On-task monitoring in your organization please contact our Customer Success team. Overview On-task Monitoring uses AI to help teachers keep track of which students are on-task or ...Purchasing or Renewing LanSchool Air
Purchasing Contact If you are looking to purchase LanSchool Air, renew your LanSchool Air license or require a quote, please visit our website at https://lanschool.com/purchasing. You may also contact sales at 833-247-2527 or fill out the Contact ...Merging Synced Class Rosters
Overview Merge classes allows instructors to merge their synced rosters together into one class to align better with their teaching methods. Instructors can merge up to 3 classes for ClassLink, Clever or Google Classroom. Merging Synced Classes As an ...End of Life Lenovo V2 VR Integration with LanSchool Air
As of March 31, 2024 Lenovo V2 VR integration with LanSchool Air has reached End of Life. Please see Lenovo VR Classroom for more information about VR learning solutions.