KB Categories

• Popular Articles

• Viewing Student Client Status

  Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. To see the current status of the student client, open the LanSchool Air chat ...

• Using Web Limiting

  Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...

• Mass Deploying LanSchool Air for Chromebook Student

  This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...

• Controlling Student Browser Tabs

  Overview Controlling browser tabs is currently supported for students using Chromebooks. Students on Windows or macOS devices will only display the most recently viewed website. In List View and Student Details, you have added controls over tabs on a ...

• Using Blank Screen

  Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...

• Recent Articles

• Deploying LanSchool Air Using Jamf Pro

  Overview The LanSchool Air for MacOS agent supports a few different deployment methods. See Mass Deploying LanSchool Air for Mac Student for more detailed instructions. Please note that our support team can only provide limited assistance with ...

• Disabling Fast User Switching

  Overview LanSchool Air does not support Windows Fast User Switching feature. The student client will not function properly when the computer is switched to a second user account. It is recommended to disable Fast User Switching in order for the ...

• Configuring Idle Timeout

  Overview By default, instructors will be automatically logged out of LanSchool Air after they have been idle for 2 hours. Site Admin users can configure the idle timeout settings to increase the amount of time instructors can remain idle before being ...

• Downloading User and Device Lists

  Overview Site Admins can download CSV files containing a list of registered users and devices installed with LanSchool Air. This allows Site Admins the ability to review and manage which devices are consuming licenses and which users are using ...

• Managing LanSchool Air Licenses

  Overview The LanSchool Air client is installed per device for Windows and Mac OS devices. As devices are repurposed or replaced, it is important to fully recover (free up) the LanSchool Air license. Recovering the LanSchool Air license takes 2 steps: ...