LanSchool Air Helpdesk



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        • Popular Articles

        • Viewing Student Client Status

          Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. This will provide direction on where to begin troubleshooting. Viewing ...
        • Using Web Limiting

          Overview Web Limiting allows teachers to control which websites students can access during a LanSchool Air class. You can use Web Limiting to: Block specific websites while allowing students to access other websites. Allow only specific websites and ...
        • Mass Deploying LanSchool Air for Chromebook Student

          This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...
        • Control Student Browser Tabs in LanSchool Air

          Overview LanSchool Air allows instructors to view and manage student browser tabs from List View and Student Details. Instructors can: View the websites a student currently has open. View the student's active browser tab. See how many browser tabs a ...
        • Using Blank Screen

          Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...
        • Recent Articles

        • Requesting a LanSchool Air Trial

          Overview If your school or organization is interested in LanSchool Air and would like to evaluate the product before purchasing, you can request a free 30-day trial. A trial is a great option if you: Want to evaluate LanSchool Air before purchasing ...
        • Disabling Share Screen

          Overview By default, instructors are able to share their screen with students. Some organizations may need to prevent instructors from broadcasting their screen to student devices. Site Admins can disable the share screen feature for the entire ...
        • LanSchool Legal Documents

          LanSchool Your privacy is important to Lenovo Software and Stoneware, a Lenovo company. To review Lenovo’s website privacy statement, please click here. Combined LanSchool Documents LanSchool Privacy Statement (EN) Updated: 03-25-2025 ES | FR | FC | ...
        • Accessing the LanSchool Air Compliance Documents

          Overview At Lenovo, we recognize how important accessibility and compliance are to our LanSchool customers. We are committed to maintaining transparency and providing up-to-date documentation that supports your needs, now and into the future. We ...
        • Enabling Device Monitoring Opt-In

          Overview By default, student devices will be monitored without notifying the student. This is most commonly practiced within a K-12 educational organization. However, there are some instances outside the K-12 group where non-educational or higher ...

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