Lenovo Software Products Supported
The Lenovo Software group produces and only supports the following products:
Lenovo Hardware Support phone : 1-800-426-7378
Lenovo Tech Experts for Home phone : 1-855-500-1051
Lenovo Services Premium Support phone: 1-855-500-1052
Chat for Lenovo PC Support can be found
here.
Lenovo Tablets include: Chromebook and Yoga.
Lenovo Workstations include: Carbon, IdeaPad, ThinkPad, ThinkCentre, and IdeaCentre.
Lenovo Servers include: ThinkServer
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End of Life Lenovo V2 VR Integration with LanSchool Air
As of March 31, 2024 Lenovo V2 VR integration with LanSchool Air has reached End of Life. Please see Lenovo VR Classroom for more information about VR learning solutions.
Disabling Fast User Switching
Overview LanSchool Air does not support Windows Fast User Switching feature. The student client will not function properly when the computer is switched to a second user account. It is recommended to disable Fast User Switching in order for the ...
Troubleshooting Web Limiting
Overview With LanSchool Air, teachers can help students focus on their work by limiting online access to approved websites and even disabling Internet access during tests and quizzes. LanSchool Air relies on the LanSchool Air Student client running ...
Deploying LanSchool Air Using Intune
Overview The LanSchool Air for Windows agent supports using our LanSchool Air installer. Please note that our support team can only provide limited assistance with configuring your organization's Microsoft Endpoint Manager. The LanSchool Air Intune ...
Creating and Managing Class Rosters Manually
Overview Classes can be created manually, or they can be imported. If you plan to import classes, the method to use depends on method the LanSchool Air site administrator selected. For more information, see: Syncing and Unsyncing Classes from Google ...
Popular Articles
Viewing Student Client Status
Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. This will provide direction on where to begin troubleshooting. Viewing ...
Using Web Limiting
Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...
Mass Deploying LanSchool Air for Chromebook Student
This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...
Controlling Student Browser Tabs
Overview In List View and Student Details, you have added controls over tabs on a student's screen. You can: View all tabs a student has open Take a screen shot of a student's active tab Close a tab on a student's computer Add a website a student is ...
Using Blank Screen
Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...
Recent Articles
Accessing Teacher Usage Reports
Overview Usage Reports preserves a 45 day record of the number of teachers using LanSchool Air, how many class sessions were started, the amount of time spent in class and the average amount of time in class. Usage Reports allows LanSchool Air admins ...
Purchasing or Renewing LanSchool Air
Purchasing Contact If you are looking to purchase LanSchool Air, renew your LanSchool Air license or require a quote, please visit our website at https://lanschool.com/purchasing. You may also contact sales at 833-247-2527 or fill out the Contact ...
Merging Synced Class Rosters
Overview Merge classes allows instructors to merge their synced rosters together into one class to align better with their teaching methods. Instructors can merge up to 3 classes for ClassLink, Clever or Google Classroom. Merging Synced Classes As an ...
End of Life Lenovo V2 VR Integration with LanSchool Air
As of March 31, 2024 Lenovo V2 VR integration with LanSchool Air has reached End of Life. Please see Lenovo VR Classroom for more information about VR learning solutions.
Viewing Web History
Important: Web History feature unavailable The Web History feature is unavailable at this time. We are working on re-releasing this feature and will inform you once it becomes available. Thank you for your patience. Overview LanSchool Air preserves a ...