Lenovo Software Products Supported
The Lenovo Software group produces and only supports the following products:
Lenovo Hardware Support phone : 1-800-426-7378
Lenovo Tech Experts for Home phone : 1-855-500-1051
Lenovo Services Premium Support phone: 1-855-500-1052
Chat for Lenovo PC Support can be found
here.
Lenovo Tablets include: Chromebook and Yoga.
Lenovo Workstations include: Carbon, IdeaPad, ThinkPad, ThinkCentre, and IdeaCentre.
Lenovo Servers include: ThinkServer
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Lenovo VR Classroom 2 Headset Support
The LanSchool support team can assist with questions related to the LanSchool Air integration. For more information and headset support please see the Lenovo VR Classroom 2 site. If you need help with the headset or anything non-LanSchool Air ...
Installing LanSchool Air on Lenovo VR Classroom Devices
Configuration procedure after receiving a repaired or replacement Mirage VR S3 headset If you received a repaired, or replacement Lenovo Mirage VR S3 headset, the device will not have the LanSchool Air for VR client pre-loaded. To configure the ...
Using LanSchool Air with Lenovo VR Classroom
Introduction Upon first joining an organization, a teacher begins with a single class that is usually called "My First Class." This example class can be used to better understand how to use LanSchool Air or updated for the needs of an actual class. ...
Disabling Fast User Switching
Overview LanSchool Air does not support Windows Fast User Switching feature. The student client will not function properly when the computer is switched to a second user account. It is recommended to disable Fast User Switching in order for the ...
Creating and Managing Class Rosters Manually
Overview Classes can be created manually, or they can be imported. If you plan to import classes, the method to use depends on method the LanSchool Air site administrator selected. For more information, see: Syncing and Unsyncing Classes from Google ...
Popular Articles
Viewing Student Client Status
Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. To see the current status of the student client, open the LanSchool Air chat ...
Using Web Limiting
Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...
Mass Deploying LanSchool Air for Chromebook Student
This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...
Controlling Student Browser Tabs
Overview Controlling browser tabs is currently supported for students using Chromebooks. Students on Windows or macOS devices will only display the most recently viewed website. In List View and Student Details, you have added controls over tabs on a ...
Using Blank Screen
Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...
Recent Articles
Generating Audit Reports
Overview Audit reports detailing changes made to the LanSchool Air environment are available to LanSchool Air Site Admins. These reports track who made the changes and when. Accessing Audit Reports LanSchool Air Site Admins can access audit reports. ...
Importing Class Rosters from ClassLink
Overview LanSchool Air supports using ClassLink as a source for class rosters. With ClassLink integration, instructors will not need to manually create classes and manually add students to their class rosters. Instructors can still create their own ...
Deploying LanSchool Air Using Jamf Pro
Overview The LanSchool Air for MacOS agent supports a few different deployment methods. See Mass Deploying LanSchool Air for Mac Student for more detailed instructions. Please note that our support team can only provide limited assistance with ...
Disabling Fast User Switching
Overview LanSchool Air does not support Windows Fast User Switching feature. The student client will not function properly when the computer is switched to a second user account. It is recommended to disable Fast User Switching in order for the ...
Configuring Idle Timeout
Overview By default, instructors will be automatically logged out of LanSchool Air after they have been idle for 2 hours. Site Admin users can configure the idle timeout settings to increase the amount of time instructors can remain idle before being ...