Lenovo Software Products Supported
The Lenovo Software group produces and only supports the following products:
- Airstack
- LanSchool
- LanSchool Air
- Unified Workspace (formerly webNetwork)
- webRDP (End of Life notice)
Lenovo Hardware Support phone : 1-800-426-7378
Lenovo Tech Experts for Home phone : 1-855-500-1051
Lenovo Services Premium Support phone: 1-855-500-1052
Chat for Lenovo PC Support can be found
here.
Lenovo Tablets include: Chromebook and Yoga.
Lenovo Workstations include: Carbon, IdeaPad, ThinkPad, ThinkCentre, and IdeaCentre.
Lenovo Servers include: ThinkServer
Related Articles
Lenovo VR Classroom 2 Headset Support
The LanSchool support team can assist with questions related to the LanSchool Air integration. For more information and headset support please see the Lenovo VR Classroom 2 site. If you need help with the headset or anything non-LanSchool Air ...
Installing LanSchool Air on Lenovo VR Classroom Devices
Configuration procedure after receiving a repaired or replacement Mirage VR S3 headset If you received a repaired, or replacement Lenovo Mirage VR S3 headset, the device will not have the LanSchool Air for VR client pre-loaded. To configure the ...
Using LanSchool Air with Lenovo VR Classroom
Introduction Upon first joining an organization, a teacher begins with a single class that is usually called "My First Class." This example class can be used to better understand how to use LanSchool Air or updated for the needs of an actual class. ...
Deploying LanSchool Air Using Intune
Overview The LanSchool Air for Windows agent supports a number of different deployment methods and tools using a basic EXE or an advanced MSI installer. See Mass Deploying LanSchool Air for Windows for more detailed instructions. Please note that our ...
Deploying LanSchool Air Using Group Policy
Overview The LanSchool Air for Windows agent supports a number of different deployment methods and tools using a basic EXE or an advanced MSI installer. See Mass Deploying LanSchool Air for Windows for more detailed instructions. Please note that our ...
Popular Articles
Viewing Student Client Status
Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. To see the current status of the student client, open the LanSchool Air chat ...
Using Web Limiting
Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...
Mass Deploying LanSchool Air for Chromebook Student
This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...
Controlling Student Browser Tabs
Overview Controlling browser tabs is currently supported for students using Chromebooks. Students on Windows or macOS devices will only display the most recently viewed website. In List View, you have added controls over tabs on a student's screen. ...
Using Blank Screen
Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...
Recent Articles
Closing Student Applications
Overview Instructors can view a list of students' running applications and can force close distracting applications on students' Windows or MacOS devices. This feature can help instructors keep students on task during class. App closing is not ...
Excluding Students from Class
Overview If a student is absent from class or otherwise does not need to be monitored, an instructor can choose to exclude them from the class session. Excluding a student will temporarily remove them from the classroom view and any commands issued ...
Enabling Two-Factor Authentication
Early Access: To request this feature be enabled for your LanSchool Air organization, please contact the Customer Success team. Overview Site Admins can enable two-factor authentication for other site admins or teachers. This provides extra account ...
Scheduling Classes to Dismiss Automatically
Overview Instructors can set their classes to automatically dismiss the student devices when the class ends. When a class is started and restrictions are enabled for a group of students, those restrictions will remain in place until the feature is ...
Using Co-Teaching
Overview Instructors can add other instructors to a class to be able to monitor and manage the class together. A co-teacher could be a classroom aid, a substitute, or an administrator. Co-teaching allows multiple instructors to all engage with the ...