Lenovo Software Products Supported
The Lenovo Software group produces and only supports the following products:
Lenovo Hardware Support phone : 1-800-426-7378
Lenovo Tech Experts for Home phone : 1-855-500-1051
Lenovo Services Premium Support phone: 1-855-500-1052
Chat for Lenovo PC Support can be found
here.
Lenovo Tablets include: Chromebook and Yoga.
Lenovo Workstations include: Carbon, IdeaPad, ThinkPad, ThinkCentre, and IdeaCentre.
Lenovo Servers include: ThinkServer
Related Articles
General FAQ
What is LanSchool Air? LanSchool Air was released in 2018 as a cloud-based alternative to LanSchool Classic, the popular Classroom Management software. LanSchool Air includes the most popular features of LanSchool Classic in a way that's easy to ...
End of Life Lenovo V2 VR Integration with LanSchool Air
As of March 31, 2024 Lenovo V2 VR integration with LanSchool Air has reached End of Life. Please see Lenovo VR Classroom for more information about VR learning solutions.
Teacher FAQ
LanSchool Air - Frequently Asked Questions (FAQ) Managing Classes What if a teacher forgets to end a class? Will the class session time out? A class session will end when the teacher selects "Exit Class" or signs out of LanSchool Air. After two hours ...
Using LanSchool Air: Teacher User Guide
Who Should Use this Guide? This guide is for LanSchool Air teachers and Site Admins who need help using LanSchool Air to manage and monitor student devices. Use this guide to learn how to: Activate your LanSchool Air account Create and manage classes ...
Deploying LanSchool Air Using Intune
Overview The LanSchool Air for Windows agent supports using our LanSchool Air installer. Please note that our support team can only provide limited assistance with configuring your organization's Microsoft Endpoint Manager. The LanSchool Air Intune ...
Popular Articles
Viewing Student Client Status
Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. This will provide direction on where to begin troubleshooting. Viewing ...
Using Web Limiting
Overview Web Limiting allows teachers to control which websites students can access during a LanSchool Air class. You can use Web Limiting to: Block specific websites while allowing students to access other websites. Allow only specific websites and ...
Mass Deploying LanSchool Air for Chromebook Student
This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...
Controlling Student Browser Tabs
Overview In List View and Student Details, you have added controls over tabs on a student's screen. You can: View all tabs a student has open Take a screen shot of a student's active tab Close a tab on a student's computer Add a website a student is ...
Using Blank Screen
Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...
Recent Articles
Requesting a LanSchool Air Trial
Overview If your school or organization is interested in LanSchool Air and would like to evaluate the product before purchasing, you can request a free 30-day trial. A trial is a great option if you: Want to evaluate LanSchool Air before purchasing ...
Disabling Share Screen
Overview By default, instructors are able to share their screen with students. Some organizations may need to prevent instructors from broadcasting their screen to student devices. Site Admins can disable the share screen feature for the entire ...
LanSchool Legal Documents
To learn more about Lenovo’s website privacy practices, please click here. To exercise your data protection rights as described in the LanSchool privacy statements, please submit a privacy request. LanSchool Your privacy is important to Lenovo ...
Accessing the LanSchool Air Compliance Documents
Overview At Lenovo, we recognize how important accessibility and compliance are to our LanSchool customers. We are committed to maintaining transparency and providing up-to-date documentation that supports your needs, now and into the future. We ...
Enabling Device Monitoring Opt-In
Overview By default, student devices will be monitored without notifying the student. This is most commonly practiced within a K-12 educational organization. However, there are some instances outside the K-12 group where non-educational or higher ...