Lenovo Software Products Supported
The Lenovo Software group produces and only supports the following products:
Lenovo Hardware Support phone : 1-800-426-7378
Lenovo Tech Experts for Home phone : 1-855-500-1051
Lenovo Services Premium Support phone: 1-855-500-1052
Chat for Lenovo PC Support can be found
here.
Lenovo Tablets include: Chromebook and Yoga.
Lenovo Workstations include: Carbon, IdeaPad, ThinkPad, ThinkCentre, and IdeaCentre.
Lenovo Servers include: ThinkServer
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End of Life Lenovo V2 VR Integration with LanSchool Air
As of March 31, 2024 Lenovo V2 VR integration with LanSchool Air has reached End of Life. Please see Lenovo VR Classroom for more information about VR learning solutions.
Disabling Fast User Switching
Overview LanSchool Air does not support Windows Fast User Switching feature. The student client will not function properly when the computer is switched to a second user account. It is recommended to disable Fast User Switching in order for the ...
Deploying LanSchool Air Using Intune
Overview The LanSchool Air for Windows agent supports using our LanSchool Air installer. Please note that our support team can only provide limited assistance with configuring your organization's Microsoft Endpoint Manager. The LanSchool Air Intune ...
Creating and Managing Class Rosters Manually
Overview Classes can be created manually, or they can be imported. If you plan to import classes, the method to use depends on method the LanSchool Air site administrator selected. For more information, see: Syncing and Unsyncing Classes from Google ...
Configuring LanSchool Air for Mac Privacy Approvals with MDM
For student devices running macOS Mojave (10.14) and later, Apple introduced new privacy protection systems to ensure that all installed software works as it should. These new systems can be challenging to configure correctly. As it would be ...
Popular Articles
Viewing Student Client Status
Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. This will provide direction on where to begin troubleshooting. Viewing ...
Using Web Limiting
Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...
Mass Deploying LanSchool Air for Chromebook Student
This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...
Controlling Student Browser Tabs
Overview Students on Windows or macOS devices will display the student's open tabs. Closing browser tabs is currently supported for students using Chromebooks. In List View and Student Details, you have added controls over tabs on a student's screen. ...
Using Blank Screen
Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...
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Purchasing or Renewing LanSchool Air
Purchasing Contact If you are looking to purchase LanSchool Air, renew your LanSchool Air license or require a quote, please visit our website at https://lanschool.com/purchasing. You may also contact sales at 833-247-2527 or fill out the Contact ...
Merging Synced Class Rosters
Overview Merge classes allows instructors to merge their synced rosters together into one class to align better with their teaching methods. Instructors can merge up to 3 classes for ClassLink, or Clever. Merging Synced Classes As an instructor, log ...
End of Life Lenovo V2 VR Integration with LanSchool Air
As of March 31, 2024 Lenovo V2 VR integration with LanSchool Air has reached End of Life. Please see Lenovo VR Classroom for more information about VR learning solutions.
Viewing Web History
Overview LanSchool Air preserves a 45 day record of student web history. This record can help instructors keep track of what sites students are using and if they are remaining on task. Web history can be viewed by Instructors and co-teachers in the ...
Disabling Edge Split Screen
Overview LanSchool Air is unable to limit the web in Microsoft Edge when the student uses the Edge Split Screen feature. The LanSchool Air extension does not register the second screen and will not block the website. It is recommended to disable Edge ...