Installing LanSchool Air on Lenovo VR Classroom Devices

Installing LanSchool Air on Lenovo VR Classroom Devices

Configuration procedure after receiving a repaired or replacement Mirage VR S3 headset

If you received a repaired, or replacement Lenovo Mirage VR S3 headset, the device will not have the LanSchool Air for VR client pre-loaded. To configure the replacement Lenovo Mirage VR S3 headset, follow these steps:
  1. Login to LanSchool Air as a Site Admin, navigate to Settings then to Students and delete the old device from the list of configured devices.

  2. Register the replacement headset on the ThinkReality cloud portal by visiting: Registering a repaired Mirage VR S3 on the ThinkReality cloud portal. After the device is registered, the LanSchool Air for VR client application is downloaded to the device, and automatically configures itself to your LanSchool Air account.

  3. Instructors can then login to LanSchool Air and edit their existing class to add the new Mirage VR S3 device to their class roster.

Troubleshooting

How to Enable and Collect Logs for LanSchool Air

LanSchool Air's support team may ask for logs to help troubleshoot issues.

  1. Shutdown the headset from within Android.
  2. Power the headset back on. The debugging should have begun at this point.
  3. Take a Screenshot of the Android System Launcher.
  4. Browse to the following directory
    1. This PC\VR-S3\Internal shared storage\Android\data\com.picovrtob.vrlauncher\files
  5. Gather the following logs.
    1. LSAirVR_debug.log
    2. LSAirVR_state.log
  6. Zip the two logs and the snapshot of the Android System Launcher and send all three files to LanSchool Air Support

Lenovo VR Support


For more information and support for the Lenovo VR headset please see the Lenovo VR Classroom 2 site.
If you need help with the headset or anything non-LanSchool Air related, please contact the Lenovo Integrated Solution Support center.
Before contacting Lenovo, record your product information and problem details.
To contact the Lenovo Integrated Solution Support center:
  1. Verify warranty entitlement by using Mirage VR S3 serial number at https://support.lenovo.com
  2. Once the warranty is verified, you will have the options to select one of the following
    1. Call the telephone number displayed
    2. Submit an eTicket.

    • Related Articles

    • Using LanSchool Air with Lenovo VR Classroom

      Introduction Upon first joining an organization, a teacher begins with a single class that is usually called "My First Class." This example class can be used to better understand how to use LanSchool Air or updated for the needs of an actual class. ...

    • Lenovo VR Classroom 2 Headset Support

      The LanSchool support team can assist with questions related to the LanSchool Air integration. For more information and headset support please see the Lenovo VR Classroom 2 site. If you need help with the headset or anything non-LanSchool Air ...

    • Installing LanSchool Air for Mac Student

      Overview This article explains how to install the Mac client on an individual student device. For instructions on deploying the Mac client to a large number of student devices, see Mass Deploying LanSchool Air for Mac Student . Generate Link to ...

    • Lenovo Software Products Supported

      The Lenovo Software group produces and only supports the following products: Airstack LanSchool LanSchool Air Unified Workspace (formerly webNetwork) webRDP (End of Life notice) Please visit The Lenovo Software website for more information on these ...

    • Importing Class Rosters from Google Classroom

      Overview Instructors can import class rosters directly from Google Classroom. After the initial sync is enabled, changes that occur in Google Classroom will be automatically synced with LanSchool Air every night. The sync can be re-initiated at ...

    • Popular Articles

    • Viewing Student Client Status

      Overview If a student device is appearing as offline, check the status of LanSchool Air client installed on the student's device to make sure it's provisioned and connected. To see the current status of the student client, open the LanSchool Air chat ...

    • Using Web Limiting

      Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Web Limiting feature in LanSchool Air. There is currently no limit on the number of URLs that can be added to the block ...

    • Mass Deploying LanSchool Air for Chromebook Student

      This guide walks site administrators through the process of deploying the LanSchool Air app to students using Chromebooks and getting LanSchool Air ready for instructors to use. For information on installing the LanSchool Air app to Windows or Mac ...

    • Controlling Student Browser Tabs

      Overview Controlling browser tabs is currently supported for students using Chromebooks. Students on Windows or macOS devices will only display the most recently viewed website. In List View and Student Details, you have added controls over tabs on a ...

    • Using Blank Screen

      Overview LanSchool Air's customizable Blank Screen feature enables you to push a Blank Screen to your students' computers. When you enable Blank Screen, students are not able to view or listen to anything on their device until the Blank Screen is ...

    • Recent Articles

    • Closing Student Applications

      Overview Instructors can view a list of students' running applications and can force close distracting applications on students' Windows or MacOS devices. This feature can help instructors keep students on task during class. App closing is not ...

    • Excluding Students from Class

      Overview If a student is absent from class or otherwise does not need to be monitored, an instructor can choose to exclude them from the class session. Excluding a student will temporarily remove them from the classroom view and any commands issued ...

    • Enabling Two-Factor Authentication

      Early Access: To request this feature be enabled for your LanSchool Air organization, please contact the Customer Success team. Overview Site Admins can enable two-factor authentication for other site admins or teachers. This provides extra account ...

    • Scheduling Classes to Dismiss Automatically

      Overview Instructors can set their classes to automatically dismiss the student devices when the class ends.  When a class is started and restrictions are enabled for a group of students, those restrictions will remain in place until the feature is ...

    • Using Co-Teaching

      Overview Instructors can add other instructors to a class to be able to monitor and manage the class together. A co-teacher could be a classroom aid, a substitute, or an administrator. Co-teaching allows multiple instructors to all engage with the ...