Gathering Student Client Logs
Introduction LanSchool Air's support team may ask for student client logs to help troubleshoot issues. In many cases, your support engineer will able to gather enough logs remotely. There are times, however, where they may need your help to collect ...
Why can't I see a student? A number of issues can cause a student to appear as offline or their screen to not be visible. For a list of fixes to try, see Troubleshooting Offline Students. Why are some macOS student devices appearing as Online, but I ...
LanSchool Air - Frequently Asked Questions (FAQ) Managing Classes What if a teacher forgets to end a class? Will the class session time out? A class session will end when the teacher selects "Exit Class" or signs out of LanSchool Air. After two hours ...
Overview Instructors can add other instructors to a class to be able to monitor and manage the class together. A co-teacher could be a classroom aid, a substitute, or an administrator. Co-teaching allows multiple instructors to all engage with the ...
LanSchool Air Setup Guide
Who Should Use this Guide? LanSchool Air site administrators responsible for installing LanSchool Air on student devices, configuring admin settings, and inviting instructors. What Does This Guide Cover? This guide provides instructions for: ...